Shipping , Delivery and Return Policy

We, at Finnkart thrive for full customer satisfaction & instill a liberal, easy and co-operative cancellation policy.

How do I cancel an order on finnkart.com?

In Case of a Prepaid order If you wish to cancel your order before it is shipped , then the entire amount shall be refunded to Finnkart Wallet within 24 hrs,

Post Shipment  the said amount shall be refunded to your bank account within 5 to 7 working days subject to closure of bank or technical issues of the bank or any unavoidable circumstances which is not within the control of Finnkart.com. In Case of a Postpaid order If you wish you can cancel the order anytime before delivery.

Repeated cancellations or return is accorded as misuse of the NO QUESTIONS ASKED RETURN POLICY and degrades customer ratings.

We are committed to deliver your order with good quality packaging within given time frame.

We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

 

Delivery Policy

It is hereby noted that Delivery inside Kolkata will be done with within three to five working days. Currently we are not present outside Kolkata Municipality.

We, at Finnkart believe in full customer satisfaction & hence we have a no questions asked return policy for all items.

The items needs to be returned to the delivery agent at the time of delivery.

Guarantee and Defects

All livestocks , Fishes , aquatic plants and other Living Creatures are thoroughly inspected before shipping.

If however , it is observed that they are received below acceptable condition, the customer is requested to raise the matter to the delivery agent who shall take the item back without any questions, the amount paid shall be returned to the customer promptly.

Post delivery return of livestock items are not possible.

For aquarium machineries and equipment , standard manufacturers guarantee prevails apart from Finnkart assurance.

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